Fragfreak – Shipping Policy

At Fragfreak, we aim to deliver your favorite perfumes safely and on time.

Order Processing

• Orders are processed within 1–3 business days after payment confirmation.
• Orders are not processed on Sundays or public holidays.

Shipping Time

• Standard delivery: 3–7 business days depending on location.
• Delivery timelines may vary due to courier delays, weather conditions, or remote locations.

Shipping Charges

• Shipping charges (if applicable) will be displayed at checkout before payment.
• Free shipping may be offered during promotional campaigns.

Order Tracking

• Once your order is shipped, a tracking ID will be shared via email or SMS to monitor delivery status.

Delivery Issues

• Customers must provide accurate shipping details.
• Fragfreak is not responsible for delays caused by incorrect address or unavailable recipients.

Damaged or Lost Packages

• If your package arrives damaged or is lost in transit, report the issue within 48 hours of delivery notification for assistance.